Delivery Information

Delivery Options

We have a range of delivery options on orders. Most importantly, if your order is over £50 then delivery is free!

All Biketart orders are fully trackable. You will get a tracking number by email when your order is shipped which will allow you to track it with Royal Mail or DPD.

In-stock orders placed by 4pm will be processed the same day.

Any items displaying "in-stock with supplier, despatched in 2-3 days" on the product page cannot be despatched the same day as they will be shipped to us from the supplier when you place your order.

Read on to discover the delivery options available to you on your order.

Standard Tracked Delivery

All orders over £50 are eligible for free standard tracked delivery. For orders under £50 there is a £2.99 charge. Orders sent using standard tracked are usually delivered in 2-3 days from the date of despatch.

Premium Tracked Delivery

For £3.99 your order is sent by premium tracked delivery which gives a 1-2 day (including Saturdays) delivery timescale. This service is provided by Royal Mail who will usually deliver on Saturdays. For same-day despatch, orders must be fully in-stock and be placed by 4pm. This lets us process them before our daily Royal Mail collection.

Next Day Courier Delivery

If you require next-working-day delivery then this is provided by DPD and is £6.99.

Orders must be fully in-stock and placed by 3.30pm in order to be processed before our daily DPD collection.

Any items displaying "in-stock with supplier, despatched in 2-3 days" on the product page cannot be despatched the same day as they will be shipped to us from the supplier when you place your order.

If you choose next day delivery on an in-stock item before 3.30pm and it is not possible to despatch your order that same day we will contact you.

Weekend Delivery

You can select Saturday and Sunday delivery options from DPD at the checkout. These are more expensive but it can be worth it if you're not home during the day or need something urgently and its Friday!

Bike Delivery

Bikes are always delivered by courier. After placing a bike order your bike is fully assembled and tested before being carefully boxed for shipping. Because of this build process it is not usually possible to offer next-day delivery on a bike. We know you're excited about your new ride and want to get it to you as soon as we can do but we will never send out bikes without putting them through our workshop.

You will be contacted by one of the team once you have placed your order to advise you of the shipping date and delivery date.

Please do get in touch if you want to know a specific despatch day on any bike on our website. If something is not in stock we can quickly advise on a lead time and you can secure it with a deposit. Call us on 01227 832582 or email support@biketart.com.