Sales & Customer Care Advisor

Role summary We have a position available in the customer care team at Biketart. This is to provide in-store, live-chat, and telephone sales, advice and support to our customers. You will need to liaise with other members of the Biketart team, trade suppliers, manufacturers and couriers. This is a varied role providing support in the following areas: Product enquiries Telephone and email sales Advice on component compatibility and fitting Administration of customer returns & exchanges Organising demo bikes Dealing with custom bike enquiries and sales Warranty cases Delivery queries Some... Read More


Work at Biketart: Workshop Manager

Workshop Manager We have a workshop manager position available at our Canterbury showroom/warehouse. This role is to oversee our workshop and to develop it. The role PDI’ing bikes for collection or dispatch Boxing bikes for dispatch Custom bike builds Bike servicing and repairs Suspension servicing Wheel building The candidate may also be required to assist in other areas when the workshop is quiet. For example; shop sales, technical support, product listing and warehousing tasks. What we are looking for Bike shop experience is essential for the role. You should be... Read More