Job Opportunity: Customer Service Advisor

Biketart is an online-focused bike store based near Canterbury. We ship over 2,000 orders per week to riders in the UK and abroad. Formed 10 years ago, we are continuing to grow and are recruiting for full-time positions within our online team. Role summary Working as part of the Customer Service team you will be assisting customers by email, phone and live chat. You will help with pre-sale enquiries, taking orders, giving product advice and investigating order delivery queries. This is an extremely important role within the team as you are... Read More


Job Opportunity – Picker/Packer

Formed 10 years ago, Biketart is now amongst the largest independent bike businesses in the south of England. We are based near Barham, Canterbury. Role summary Our online order department is responsible for the fast and accurate dispatch of all our web and phone orders. We send out thousands of orders a week worldwide. As part of the dispatch team you will be responsible for picking of accessories, components and bikes from our warehouse and showroom. These items are then packed in suitable packaging and shipped. You will use our... Read More


Job Opportunity – Accounts Assistant

We are currently recruiting for an Accounts Assistant role at our HQ in Barham, Canterbury. We are looking for a candidate with excellent accuracy skills who is keen to work in a busy office. This is a newly created role which will allow someone the opportunity to develop their skills practically. Within this role you will assist the Finance Manager with all of the regular external and internal requirements of the Finance function. The roles responsibilities include, but are not restricted to: Liaising with the sales & ordering managers to... Read More


Job Opportunity – Product Editor

Biketart have a full-time role in our website team for a writer to produce product descriptions and content for our site. The position is based at our offices and warehouse in the Kent countryside with great MTB and road riding on our doorstep. With new products coming in to us on a daily basis we need to present these items in the way possible for our customers so that the key features and benefits are conveyed. Previous industry experience is not necessary for this job – writing skills and product knowledge are more important.... Read More


Work at Biketart – New Mechanic Required

Biketart are looking for an experienced mechanic to work at our shop in the centre of Canterbury. You will be responsible for bike servicing, in-store sales and bike rentals. The main job roles are: In store advice & sales of bikes, parts and accessories Advising customers on bike servicing and repairs Booking bikes into the workshop calendar system Carrying out bike repairs and servicing PDI’ing bikes ready for collection Customer service and technical support by email/phone Placing orders with out warehouse and suppliers Receiving goods into stock.   Skills/Experience Required... Read More


Job Opportunity – Online & eCommerce Admin

New job opportunity at Biketart for an Online & eCommerce Admin   About Biketart Biketart is an established brand in cycling retail serving customers across the UK and beyond through our website, as well as in our two Kent shops. Due to rapid growth, a new job opportunity has arisen for an Online & eCommerce Admin. This is an exciting new job for someone into bikes looking for an introduction to the cycling industry. Online & eCommerce Admin This role is to help customer product and sales enquiries to give... Read More